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Defining Moments Hair Salon

 9 reviews   Rate & Review
341 Tormey Lane NE, Suite 163, Bainbridge Island, WA 98110
Phone: (206) 842-2429
Fax: (206) 842-2439
Email: Email this business

Web Link www.definingmomentssalon.com

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Reviews   1 to 9
Reviews: 1


Posted on 11/17/2008
Jason is the best
I began going to Jason before he opened his own salon. I can't imagine trusting anyone else with my hair. He takes his time, listens, and always gets it right. Jason rocks!!!!!
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Posted on 10/15/2008
Fabulous Salon and Great Stylist
I've been going to Jason at Defining Moments since he opened. I've always been pleased, pampered and had a lot of fun. I highly recommend Jason. See you soon!
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Posted on 10/9/2008
Best on the island
Jason has been cutting and coloring my hair for about six months, and I have nothing but very high praise for him. My hair has never looked better, and I have not had as many compliments since I turned 50 (I'm now in my 60's). Thank you, Jason!
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Posted on 10/9/2008
Wonderful Experience
I am a chicken when it comes to changes in my hair. Jason did a exceptional job with my hair and I love it. I tell everyone how relaxing it is to go there and the shampoo is worth every minute being there. I left there feeling great. He is also great to talk to so I would and do tell everyone to visit Defining Moments. It sounds like the person who had the bad experience would not have been pleased with anything Jason did. It is her loss.
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Posted on 10/8/2008
Best in town
Jason's salon is a wonderful place to go for a mini retreat. You are graced at the door and pampered the whole time you are there. It is a peaceful escape from the world and his focus is on you. You need not look any further for the perfect hairstylist...just call Jason and his knowledge will speak for itself.
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Posted on 10/8/2008
Defining Moments Salon
Jason has created a wonderful salon and is VERY talented! He has given me one of the best cuts I have ever had in my 40+ years and great color as well. I would highly recommend Jason (and Shannon, too!!). Connie
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Posted on 10/8/2008
Fabulous
Jason is an artist with hair. He treats me with respect and attention. One of my pet peeves is to have stylists talking to each other over my head, and that never happens at his salon. The attention is always on the customer. Gorgeous new salon with all the newest products.
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Posted on 10/8/2008
attentive. personal. professional. knowledgable.
customer service is #1 priority here & it's obvious the second you walk in the salon. jason listens to your hair needs & executes them flawlessly. i walked out of that salon honestly feeling like it was all about me.. i felt taken care of & in good hands. he offers constructive feedback & advice. and he even willingly listened to my woes on life at the time. i sincerely hope he sticks around this area for a while b.c i finally found someone who can give me a quality haircut & serious customer service. and the chocolate, scalp massage & products are all incredible too!! :)
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Posted on 10/1/2008
A TERRIBLE EXPERIENCE
I booked an appointment with the owner of this salon to get a full head of blond highlights. I went in with very healthy blonde hair. My appointment was at 4:30 p.m. and I left at 11:00 p.m.!!!! Hw turned my hair orange, then he said he could fix it and proceeded to paint bleach all over my hair turning it bright orange and white!!! He then put a toner on it and turned all of the white bits purple! I was very upset. He then said he knew what to do and added more bleach and some lowlights. After seven hours my hair started breaking and I left with black and white stripes with an orange base which was not even. I was so humiliated!!!! I have never experienced anything like this before and I can truly say that this was the worst experience I have ever experienced in a salon. As I was leaving he said he was very sorry and gave me two bottles of deep conditioner and also said he understood if I never went back to his salon. I am left with hair that is in very bad condition and is completely broken. I will never go back to this salon!!!!!
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Defining Moments Hair Salon replied on 10-08-2008
It must be pointed out that this person is just one unhappy customer out of hundreds of loyal clients that value the level of service they receive at Defining Moments Hair Salon. While it is unfortunate that this person had an unhappy experience, It should be noted that she had unrealistic expectations considering the type of hair she has. In his years of experience, the Owner has never had hair to react the way this person's did. Which leads the owner to believe that this person probably misled said owner concerning past color treatments and or medications that this person might be taking which could adversely affect the receiving of hair color. The Owner did everything possible to help and please this person.
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